Last updated: 20 August 2026
Element360 respects your privacy and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data-protection law. This notice explains what information we collect through element360.eu, why we use it and the rights available to you.
1. Who is responsible for your data?
Element360
Calle José de Orbaneja 32, 29649 Calahonda, Mijas (Málaga), Spain
Email: info@element360.eu
Rolands: +34 617 431 727
Santa: +34 664 272 347
2. Information we collect
- Information you submit through our contact form, including your name, email address, subject and message.
- Information you choose to provide by email, telephone or WhatsApp, such as property details, preferred dates and the service you require.
- Basic technical and security information recorded by our website and hosting systems, such as IP address, browser type, device information and access times.
- Cookie and consent preferences. More information is available in our Cookie Policy.
3. How and why we use your information
- To answer enquiries and provide requested information.
- To discuss property buying, renovation, rental or management services and take steps before entering into an agreement.
- To provide and coordinate agreed services.
- To maintain website security, prevent misuse and understand essential website performance.
- To comply with legal, accounting or regulatory obligations.
Depending on the situation, our legal basis is your consent, steps requested before a contract, performance of a contract, our legitimate interests in operating and protecting our business, or compliance with a legal obligation.
4. Contact forms and communication
When you submit the website contact form, the details you provide are used only to respond to your request and manage any resulting client relationship. Required fields are marked on the form. Please do not submit sensitive personal information unless it is necessary and we have specifically requested it.
If you contact us through WhatsApp, your communication is also subject to WhatsApp and Meta privacy terms. Clicking a WhatsApp link takes you to an external service. You may contact us by email or telephone instead.
5. Cookies
We use necessary cookies and, where applicable, optional cookies only in accordance with your consent choices. You can review or change your preferences using the cookie settings tool on the website. Please see our Cookie Policy (EU) for current details.
6. Who may receive your data?
Personal data may be processed by service providers that support our website, hosting, email, forms and security. When necessary to provide a service you requested, relevant information may also be shared with trusted local professionals, but only to the extent required and with an appropriate legal basis. We do not sell personal data.
7. International services
Some external services, including WhatsApp, may process information outside the European Economic Area. Where applicable, those providers are responsible for using recognised safeguards for international transfers. Their own privacy notices provide further details.
8. How long we keep information
General enquiries are normally retained for no longer than 24 months after the last meaningful contact, unless a longer period is required for an ongoing client relationship, the establishment or defence of legal claims, or tax, accounting or other legal obligations. Technical security records are retained only for as long as reasonably necessary for security and website operation.
9. Your rights
Subject to the conditions in applicable law, you may request access to your personal data, correction, deletion, restriction, portability or object to processing. Where processing is based on consent, you may withdraw that consent at any time without affecting earlier lawful processing.
To exercise your rights, contact info@element360.eu. We may need to verify your identity. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
10. Security and updates
We use reasonable technical and organisational measures to protect personal data. No internet transmission can be guaranteed completely secure. We may update this notice when our services, website tools or legal requirements change; the latest version will always appear on this page.